Privacy Policy

User privacy is of the utmost importance to Cristina Montoro Psykolog.

This section details what is and isn’t done with personal data. This policy explains how the personal information of all individuals who interact with Cristina Montoro Psykolog through this website will be processed and protected. It is important to read all sections of the Legal Notice, the Cookie Policy, and this Privacy Policy before using this website.

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), and Organic Law 3/2018 of 5 December, on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD), Cristina Montoro Psykolog informs that, by accepting this Privacy Policy, you provide express, informed, free, and unequivocal consent for the personal data provided to be processed by Cristina Montoro Psykolog, as the data controller, under the technical and organizational security measures set forth in current regulations.

Who is responsible for this website?

Full name: Cristina Mercedes Montoro Duro.

Trade name: Cristina Montoro Psykolog.

Tax ID: CVR-nr: 36367547.

Registered address: Godthåbsvej 182, st-1st 2720 Copenhagen (Denmark).

Email: psychologist@cristinamontoro.net

Activity: Psychology and psychotherapy.

What personal data is collected on this website?

For the purposes set forth in this Privacy Policy, Cristina Montoro Psykolog collects and processes the following Personal Data, which may vary depending on the specific products or services requested through this website:

Identifying data: first name, last name.
Contact data: postal address, email address, mobile phone number.

What is the legal basis for processing this data?

Your personal data is processed on the following legal bases:

The performance of a contract with Cristina Montoro Psykolog for the provision of services, publication of ads, and management of requested services.
The user’s consent regarding contact, subscription to content, and the sending of commercial communications via email, cookies, or messaging systems.
The legitimate interest of the data controller to protect the users of Cristina Montoro Psykolog’s website from misuse and fraud.

What purposes do we process your data for?

This website includes different forms, and the information collected through each of them is used as follows:

Comments form: The personal data entered in the comment form will be used exclusively for moderation and publication purposes.
Contact form: This form is used for inquiries, suggestions, or professional contact. In this case, the email address will be used to respond and send the information requested by the user via the website.

Data retention period

At Cristina Montoro Psykolog, your data is processed and stored responsibly and in compliance with applicable data protection laws.

How long do we retain your data?

The retention period depends on the specific processing for which the user has provided their data. Below are the retention periods applicable to each type of data:

Purchase data: Purchase records, including invoices and payment receipts, are retained as long as necessary to fulfill legal and tax obligations, and for an additional 5 years for potential claims.
User account data: Account data such as name, email, and password are retained while the account remains active. Once the account is closed, data is blocked and deleted within 30 days.
Contact data: Data provided through inquiries will be retained as long as necessary to respond and for an additional year for follow-up.
Cookies data: Cookies remain on your device as determined by your browser settings. For more information, see our Cookie Policy.

How and where is your data stored?

Your data is stored on secure servers located within the European Union. Data will not be shared with third parties unless legally required or explicitly authorized by you.

What are your rights regarding your data?

Anyone has the right to obtain confirmation as to whether Cristina Montoro Psykolog is processing their personal data.

You have the right to:

Request access to your personal data.
Request rectification or deletion.
Request cancellation.
Request restriction of processing.
Object to processing.
Request data portability.

If you have given consent for a specific purpose, you have the right to withdraw it at any time without affecting the lawfulness of the processing based on the consent prior to withdrawal.

If you believe your data protection rights have been violated, especially if you are unsatisfied with the exercise of your rights, you may file a complaint with the competent Data Protection Authority via: https://www.aepd.es/en

To exercise these rights, you can write to: psychologist@cristinamontoro.net.

Breach notification and disclosure

Cristina Montoro Psykolog takes appropriate security measures according to the level of risk to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction, considering the nature of the data and the risks involved. However, if Cristina Montoro Psykolog determines that your service data has been misused (including by an employee), exposed due to a security breach, or improperly acquired by a third party, you will be immediately notified of the breach.

Who do we share your data with?

Many tools used on this website are managed by third-party providers. To provide services strictly necessary for business operations, Cristina Montoro Psykolog shares data with the following providers under their respective privacy terms:

External service providers (e.g., payment processors, order fulfillment, analytics, marketing campaign managers, website management, and email distribution providers), so they can perform business functions on behalf of Cristina Montoro Psykolog.
Website development, hosting, and maintenance companies may occasionally access the site. These companies have signed service agreements ensuring the same level of privacy as applied internally.

Any international data transfers resulting from tool or provider usage will adhere to the Privacy Shield framework, ensuring compliance with EU data protection policies regarding privacy, confidentiality, and security.

Specifically, this website uses the following tools:

Analytics tools: Google Analytics and Google Search Console.
External booking system: Acuity Scheduling.

Data secrecy and security

https://cristinamontoro.net is committed to the secure and confidential handling of user data, in accordance with its stated purposes and the current data protection laws. This site includes an SSL certificate — a security protocol that ensures your data travels safely and securely (i.e., encrypted communication between server and user).

https://cristinamontoro.net cannot guarantee the absolute security of the Internet, nor the possibility of data being accessed through fraudulent methods by third parties.

Cristina Montoro Psykolog ensures that any individual authorized to process user data (including employees, collaborators, and providers) is bound by appropriate confidentiality obligations (contractual or legal).

Should a security incident occur, Cristina Montoro Psykolog will notify the affected party without undue delay and provide timely information as it becomes available or upon reasonable request.

Accuracy and truthfulness of data

As a user, you are solely responsible for the accuracy and correctness of the data you submit to https://cristinamontoro.net, releasing Cristina Montoro Psykolog (Cristina Mercedes Montoro Duro) from any liability. Users guarantee the accuracy, validity, and authenticity of the personal data provided and commit to keeping it updated. You agree to provide complete and accurate information in any contact or subscription form.

Revocability

Consent granted for data processing and/or transfer may be withdrawn at any time by notifying Cristina Montoro Psykolog (Cristina Mercedes Montoro Duro) in accordance with this Policy. This revocation will not be retroactive.

Changes to the Privacy Policy

Cristina Montoro Psykolog reserves the right to modify this policy to comply with legal or jurisprudential developments, as well as industry practices. Any such changes will be announced on this page in advance of implementation.