Privacy Policy

Personal Data Controller

Controller: Cristina Mercedes Montoro Duro

Business name: Cristina Montoro Psykolog

Tax ID: CVR-nr: 36367547

Address: Godthåbsvej 182, st-1st 2720 Copenhagen (Denmark)

Email: psychologist@cristinamontoro.net

Website: https://cristinamontoro.net

We inform you that the website https://cristinamontoro.net, owned by Cristina Montoro (hereinafter, «the portal or website»), complies with the guidelines of the current regulations on the protection of personal data, Regulation (EU) 2016/679 of April 27, 2016 (RGPD) as well as LO 3/2018, of December 5, on the Protection of Personal Data and guarantee of the digital rights, regulations on the protection of individuals regarding the processing of personal data and the free circulation of these data.

What are the principles for processing?

In the processing of personal data, we will apply the following principles that comply with the requirements of the regulations on the Protection of Personal Data:

• Principle of legality, loyalty and transparency: we will require consent for the processing of your personal data for one or more specific purposes, which we will inform you of in advance with absolute transparency.

• Principle of data minimization: we will only request the data that is strictly necessary in relation to the purposes for which it is necessary.

• Principle of limitation of the conservation period: the data will be kept for no longer than necessary for the purposes of the processing, depending on the purpose, we will inform you of the corresponding conservation period

• Principle of integrity and confidentiality: the data will be processed in such a way that adequate security of the personal data is guaranteed and confidentiality is guaranteed. All possible measures are taken to prevent unauthorized access or misuse of user data by third parties.

Accuracy and authenticity of the data. Purpose of the data and legitimacy.

The User is solely responsible for the veracity and correctness of the data that he/she sends us directly or through the website, exonerating us from any liability for the same. As a user, you must guarantee the accuracy and authenticity of the personal data provided by providing complete and correct information in the different data collection forms on this website.

To this end, we inform you that the data you provide us is done so voluntarily and you are facilitating its incorporation into our information systems for the purpose of sending information about the query made (name, surname, and email) and obtaining the corresponding legitimacy through the pre-contractual or contractual relationship of the parties.

In the event of proceeding to contract the service, we request your identification, contact, and billing data. In this case, legitimacy is obtained through a contractual relationship.

How do we collect your information?

We collect your personal information through different means:

• Contact form: to send information about the query made (name, surname and email), obtaining the corresponding legitimacy through the pre-contractual relationship of the parties;

You will always be informed at the time of collection through informative clauses about the person responsible for the treatment, the purpose and legal basis of the same, the recipients of the data and the period of conservation of your information, as well as the way in which you can exercise the rights that assist you in terms of data protection.

In general, the personal information that we process is limited to identifying data (name and surname, date of birth, address, ID, telephone number and email), contracted services and payment and billing data.

Likewise, we also collect data through cookies, you can review our cookie policy at: https://www.cristinamontoro.net/cookies-policy/

Consent

By entering the data, as a User you give your express and unequivocal consent, declaring that you have been informed of the conditions regarding the protection of personal data, accepting and consenting to the automated processing of the same, so that we can proceed with the processing of the data provided for the aforementioned purposes. It also implies consent to the international transfer of data, due exclusively to the fact that some of the suppliers or third parties that provide services necessary for the development of this website are located in other countries. Failure to provide the requested personal data or failure to accept this data protection policy means that it is impossible to subscribe, register or receive information.

Express mention is made of minors under 14 years of age, in relation to the processing of their personal data. The aforementioned minors will not be able to access this website without the consent of their parents or guardians.

Social networks

The processing of data carried out on people who become followers on the social networks of the official pages of https://cristinamontoro.net will be governed by this section. As well as for those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and have been previously accepted by the user. In this case, we will process the data for the purposes of correctly managing our presence on the social network, reporting on activities, products or services of https://cristinamontoro.net. As well as for any other purpose that the regulations of social networks allow. In no case will we use the profiles of followers on social networks to send advertising individually.

How long will we keep your data?

The personal data provided will be kept for the duration of the contractual relationship. Likewise, once the relationship has ended, the data will be kept for the legally required periods.

The data will be kept for a minimum of 5 years. Contact data without consent to subscription will be kept for 6 months.

To which recipients will your data be communicated?

The data will not be transferred to third parties except in cases where there is a legal obligation.

In any case, in the event of being transferred to a third party, prior information will be provided requesting express consent for such transfer.

The entities involved in any phase of the processing are obliged to observe professional secrecy and to adopt the levels of protection and the necessary technical and organisational measures within their reach to guarantee the security of personal data.

As data processors for the web service, we have contracted, among others, the following service providers, who have committed to complying with the applicable regulatory provisions regarding data protection, at the time of their contracting:

• Raiola Networks, the privacy policy and other legal aspects of said company can be consulted at the following link: https://www.one.com/es/info/politica-de-privacidad

• Scheduling, the privacy policy and other legal aspects of said company can be consulted at the following link: https://www.squarespace.com/privacy

International data transfers

We have agreed with our suppliers that, for the provision of the contracted service, they will use servers located in the EEA and, in the case of using servers located outside the territory of the EU, appropriate measures will be adopted, which will be incorporated into this Privacy Policy, guaranteeing that adequate guarantees exist.

What are your rights in relation to the processing of your data and how can you exercise them?

Data protection regulations allow you to exercise your rights of access, rectification, deletion and portability of data and opposition and limitation to its processing, as well as not to be subject to decisions based solely on the automated processing of your data, where applicable.

These rights are characterised by the following:

– Their exercise is free of charge, unless the requests are manifestly unfounded or excessive (e.g., repetitive in nature), in which case Cristina Montoro may charge a fee proportional to the administrative costs incurred or refuse to act

– You may exercise your rights directly or through your legal or voluntary representative

– We must respond to your request within one month, although, taking into account the complexity and number of requests, the deadline may be extended by another two months.

– We are obliged to inform you about the means to exercise these rights, which must be accessible and we cannot deny you the exercise of the right for the sole reason of choosing another means. If the request is submitted by electronic means, the information will be provided by these means when possible, unless you ask us to do otherwise.

– If we do not process the request, you will be informed, within one month at the latest, of the reasons for our failure to act and the possibility of filing a claim with a Control Authority

To exercise your rights, we provide you with the following means:

– By means of a written and signed request addressed to Cristina Montoro Godthåbsvej 182, st-1st 2720 Copenhagen (Denmark) Ref. Exercise of Rights LOPD.

– By sending a written and signed request to the email address psychologist@cristinamontoro.net indicating in the subject Exercise of Rights LOPD.

In both cases, you must prove your identity by attaching a photocopy or, where appropriate, a scanned copy of your ID or equivalent document in order to verify that we only respond to the interested party or their legal representative, and in this case you must provide a document proving the representation.

Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, we inform you that you may file a claim with the national control authority by contacting the Spanish Data Protection Agency, C/ Jorge Juan, 6 – 28001 Madrid.

How do we protect your information?

We are committed to protecting your personal information.

We use reasonably reliable and effective physical, organizational and technological measures, controls and procedures aimed at preserving the integrity and security of your data and guaranteeing your privacy.

In addition, all personnel with access to personal data have been trained and are aware of their obligations in relation to the processing of your personal data. In the case of the contracts we sign with our suppliers, we include clauses requiring them to maintain the duty of confidentiality regarding the personal data to which they have had access by virtue of the order carried out, as well as to implement the necessary technical and organisational security measures to guarantee the permanent confidentiality, integrity, availability and resilience of the systems and services for processing personal data.

All these security measures are periodically reviewed to ensure their adequacy and effectiveness.

However, absolute security cannot be guaranteed and there is no security system that is impenetrable, so in the event that any information subject to processing and under our control is compromised as a result of a security breach, we will take appropriate measures to investigate the incident, notify the Control Authority and, where appropriate, those users who may have been affected so that they can take appropriate measures.

https://cristinamontoro.net reserves the right to modify this policy to adapt it to legislative or jurisprudential developments.

For any matter related to this privacy policy, you can contact https://cristinamontoro.net at the email address: psychologist@cristinamontoro.net